URGENT UPDATE: Major clothing retailer Torrid has confirmed the closure of nearly 200 stores across the United States as part of a strategic overhaul. This announcement comes just weeks after the company revealed plans to shutter underperforming locations, with several closures already taking place this month.
Torrid’s decision to close these stores aims to reach a total of 180 closures by the end of the fiscal year in February 2025. The company has already closed locations in Peoria, Illinois, Cherry Hill, New Jersey, and near Sacramento, California, with the latter two shutting doors on January 19, 2025. As the month progresses, up to 106 additional locations may be closed if the company stays on track to meet its target.
In the first three quarters of the fiscal year, Torrid has already shut down 74 stores, with 57 closures reported back in August 2025. Despite these drastic measures, CEO Lisa Harper remains optimistic, stating during a recent earnings call, “We’re accelerating our transformation to a more digitally-led business, which includes optimizing our retail footprint.”
Harper emphasized the need to reduce fixed costs and reinvest in areas crucial for long-term growth, such as customer acquisition and omnichannel enhancements. She noted that approximately 70% of Torrid’s customer base prefers online shopping over in-store visits, indicating a shift in consumer behavior that the company aims to capitalize on.
However, the future remains uncertain. A spokesperson for Torrid told The Street that while some store closures are planned, exact numbers and specific locations have yet to be finalized. “At this time, we know that some store closures are planned. However, we do not have confirmed details on exactly how many stores will be affected or which specific locations may close,” the spokesperson stated.
Torrid is facing significant financial challenges, with net sales dropping by 10.8% to $235.2 million compared to $263.8 million in the same quarter last year. Harper acknowledged the company’s disappointing performance and admitted that there have been “missteps” in the overall assortment mix.
As the situation develops, consumers and employees alike are left wondering what the future holds for the iconic plus-size retailer. With these closures, Torrid aims to refine its business model and adapt to the changing landscape of retail, but the impact on communities and employees remains to be seen.
Stay tuned for further updates as this story unfolds.
